An EA brief that grew into a Chief of Staff, and a genuine management team member
Chris came to us thinking he needed an Executive Assistant. Through our consultation process, we helped him see that what Better Rhodes actually needed was something closer to a Chief of Staff, someone deeply embedded in the leadership team, not just handling admin.
We used video interviews to let Chris assess personality, communication style, and genuine fit across a broad candidate pool, an approach he described as more innovative than anything he'd experienced before. When the first-choice candidate took another offer, our strong shortlist meant there was an excellent alternative ready immediately. That hire, Agatha, is still with Better Rhodes today, now supporting multiple leaders, contributing to inside sales and metrics, and partnering with Chris on operational processes and automations.